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Our Privacy Policy outlines how we abide by the Privacy Act by protecting your personal information. It applies to all information that you may provide to us. |
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The ways in which we may collect personal information from you is when you: |
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Make a booking with us |
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Enquiries (Phone, Fax, Email, Post or Website correspondence) |
| Via a Travel Agent |
| Other Third Party persons (e.g. Person making a booking on your behalf) |
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The type of sensitive information that we may collect about you: |
| Name |
| Address |
| Phone, Fax, Email |
| Date of Birth |
| Concession Card Numbers |
| Travel Details |
| Bank Account / Credit Card Details |
| Health issues relevant to your travel (Dietary requirements, mobility, medication) |
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The type of sensitive information that is collected will depend upon the collection method and the type of service you are requesting from us. We are required to obtain your permission to collect such sensitive information and will assume that you give us that consent unless you tell us otherwise. |
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We use the information that is provided to us, to process your booking or to help facilitate your enquiry. |
| It may be necessary at times to disclose your personal information to a third party, for the purpose of carrying out bookings to relevant contract providers. Third party contractors provide services for us which could involve the contractor handling personal information |
| These third party contractors will be related to your booking in the following ways: |
| Processing electronic payments (Credit Card Account) |
| Accommodation providers |
| Airline providers |
| Sea Travel Operators |
| Attraction venues |
| Coach Operators |
| Car Rental Providers |
| Insurance providers |
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In these instances, the third party is prohibited from using the personal information for any other purpose other than for the specific reason for which we supply it. We would never send unsolicited mail, nor would we provide personal information for sale to a third party. |
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We will, upon request, provide you with access to the information we hold about you, within a relevant time period. If the personal information we hold is inaccurate or out of date, please contact us and we will ensure that the information is up dated. |
| If you would like to ask any questions or obtain further information in regards to our Privacy Policy, please feel free to contact us via the relevant details below. |
| If you have a complaint about our Privacy Policy or you believe there has been a breach, please forward your reasons to the contact details listed below. We will respond to you complaint as soon as reasonably possible. |
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We may alter our businesses Privacy Policy as the requirements change either by law or as our business operations change. All changes and amendments will be updated within reasonable time, and made available on our website. Please ensure you have our most current Privacy Policy. |
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OUR CONTACT DETAILS |
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Austrips PO Box 129 ULVERSTONE TAS 7315 Australia |
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Free Call: 1800 777 726 Tel: (03) 6423 1008 Fax: (03) 6423 1286 |
| Email: austrips@austrips.com.au |
| Website Enquiry: www.austrips.com.au |